Return and Exchange Policy

 

  • Non-Customized Products: We offer a 30-day return or exchange service for non-customized products. If you are not satisfied with your purchase, you can request a return or exchange within 30 days from the date of receipt. The product must be unused, unopened, and in its original packaging with all related accessories.
  • Customized Products: Due to the personalized nature of customized products (including custom artwork), they are non-refundable and non-exchangeable once sold. Please confirm your customization details before placing the order.
  • Return and Exchange Process: To request a return or exchange, please contact our customer service and provide relevant order details. Our customer service team will assist you with the specific return or exchange process and conditions.

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